About Cosy 10

• Introducing Cosy
• Overall Compatibility
• Comparison with Other Systems
• iPhone compatibility
• iPad compatibility

See all 10 articles

Troubleshooting 10

• Resetting account password
• Location of Hub MAC address
• What to do if your account has been locked
• Pairing the Cosy devices
• How to add a new display

See all 10 articles

Cosy Videos 3

• Password Reset Process
• Reset and Re-pair Cosy Devices - Video
• Cosy Switch Test

Installation 5

• Installation included within purchase - Installer Guide [PDF]
• Installing Smart Plugs & Welcome Home
• Using Smart Plugs & Welcome Home
• Connecting to the Hub
• Cosy Switch Dimensions

Using Cosy 17

• App Quick Start Guide [PDF]
• Temporarily Disabling Cosy
• Hibernate mode
• Slumber mode
• Comfy mode

See all 17 articles

Cosy Skill for Amazon's Alexa 5

• How do I get the Cosy Skill for Alexa?
• Are there any prerequisites that I need before Cosy will work with Alexa?
• How do I link the Skill to my Cosy system?
• Whats commands can I use with Alexa to control Cosy?
• Can I disable the Cosy Skill?

Apps 3

• Cosy Web app
• iOS app
• Android app

General 2

• Why is the Battery symbol flashing?
• The screen display turns off, what can I do to stop this?

Installation 1

• The Communications icon is on but the display is still not receiving information.

Pairing 1

• Why won’t my display and transmitter communicate?

Website / SD card 1

• My Solo is not writing to the SD card

Solo PV - User Manual and Guide 2

• Solo PV User Manual
• Solo PV Installation Guide

Energynote / Web Pack 6

• Information Regarding Energynote Closure
• The cloud icon is not showing on my display
• How do I import the Solo II data into Excel?
• What are the new features on energynote 14.3?
• How do I pair my display to Bridge?

See all 6 articles

General (Solo II) 9

• How do I re-pair my transmitter to my Solo II display?
• Why is my display is not showing any readings?
• How do I reset my display?
• Why is my display/energynote showing incorrect reading?
• Why has my display turned off?

See all 9 articles

Solo II (CT) - User Guides 2

• Solo II CT Quick Start Guide
• Solo II CT User Manual

Solo ll PV (LED) - User Guides 0

Quick Reference Guides 3

• [PDF] Meter Quick Reference Guide
• [PDF] Hub Quick Reference Guide
• [PDF] Energynote Quick Reference Guide

General 16

• Why is no data being shown on the Solo III display?
• Can I extend the range on my HUB?
• During the HUB upgrade what do the LED's indicate?
• How do I reset the hub?
• How do I reset the Solo III?

See all 16 articles

Solo lll PV + GSM User Guides 2

• Solo lll PV + GSM Installer Guide
• Solo lll PV + GSM Quick Reference Guide

Solo lll PV - User Guides and Data Sheet 3

• Solo III PV User Manual
• Solo III PV Installer Guide
• Solo III PV Data Sheet

Compatibility 1

• Meter Compatibility

General 4

• There are no readings on my Chorus display
• My Chorus display keeps turning off
• How do I clear all the data on the display?
• My Usage seems too high or does not match up

Energynote 4

• Information Regarding Energynote Closure
• I do not have any data showing online.
• How do I import the Chorus PV data into Excel?
• I cannot generate a secure code

User Manual, Guide and Data Sheet 3

• Chorus PV User Manual
• Chorus PV Quick Start Guide
• Chorus PV Data Sheet

Getting Started 5

• How to assemble the UK Power Supply for the Minim+ Energy Monitor
• How to connect an LED sensor for a Minim+ Energy Monitor
• How to connect a CT clip for a Minim+ Energy Monitor
• Fine-Tuning your electricity monitor (CT sensor only)
• How do I set the tariff on my display?

Using your energy monitor 3

• How do I turn off my display at night?
• How do I set my consumption targets and budget?
• Where do I find my tariff information?

Troubleshooting 2

• How to re-pair the transmitter to the display
• Checking the connection to the display

FAQ's 12

• I have a 3-phase system, how does this work with the product?
• When I first turn on my display, there is no temperature reported. Why?
• How do I reset all the monitor data back to the original default settings?
• I want to move the electricity monitor to another property, how do I erase data?
• Why do I have a blank display unit?

See all 12 articles

User Manuals 3

• User Manual (LED)
• User Manual (CT)
• EnergySmart from British Gas User Manual

General 11

• What target consumption should I set?
• Where do I find my tariff information?
• Why does the Display show a different reading to my electricity bill?
• How much electricity does the Ensemble Display use?
• How do I reset the Display (clear the data and start again)?

See all 11 articles

User Manual and Guide 2

• Ensemble (mono) Quick Start Guide
• Ensemble (mono) User Manual

General 13

• What target consumption should I set?
• Where do I find my tariff information?
• Why does the Display show a different reading to my electricity bill?
• How much electricity does the Ensemble Display use?
• How do I reset the Display (clear the data and start again)?

See all 13 articles

User Manual and Guides 3

• Ensemble (colour) User Manual
• Ensemble (colour) Quick Start Guide
• Ensemble (colour) Reference Guide

Energynote 1

• Information Regarding Energynote Closure

Smart Plug 3

• What are the smart plug devices rated at?
• How do I pair a smart plug to my Cosy system?
• How do I pair a smart plug to my Solo II?

Web Pack 3

• How do i pair my display to Bridge?
• The cloud icon is not showing on my display
• Assigning Internet Bridge to energynote - Bridge update

Temperature Sensor 3

• How do I add a temperature sensor to my Display?
• How do I un-pair or remove a temperature sensor?
• What type of battery does the temperature sensor use?

Ensemble Water 3

• Ensemble Water QSG
• What does a Water Display do?
• Ensemble Water FAQ's

FAQs 2

• My display is not showing any readings
• Why has my display turned off?

User Manual and Data Sheet 2

• Duet II User Manual
• Duet II Data Sheet

FAQ's 6

• Why is my display not showing any data?
• Why has my display turned itself off?
• How can I see the signal strength for my sensors and the Hub?
• How do I reset my display?
• Can I export the data from my Solo II P1 into Excel?

See all 6 articles

User Manual and Data Sheet 2

• Solo II P1 User Manual
• Solo II P1 Data Sheet

Sitel Notifications 1

• CP1 - CP2 Final Migration Troubleshooting

Weekly Customer Service Report 1

• Customer Service Report

Key Contacts / Roles [GEO] 0

On Boarding 1

• EDA On Boarding Actions Tracker

What is Waterlock? 5

• Product Overview Video
• Product Overview - PDF
• Welcome Pack
• How many Waterlock sensors can I use with my system?
• Waterlock leak detector extension cable

Waterlock Suitability Check 2

• Pre-install Checklist
• Pre-purchase information for the Waterlock system

Setting Up 14

• Unboxing the Waterlock System
• How to set up the geo Waterlock system ahead of installation
• Getting online
• Create an account
• Pairing

See all 14 articles

Valve Operation 2

• Valve operation
• Valve Operation WITHOUT the Waterlock System

Waterlock App 3

• Introduction to the Waterlock app
• How to pair and rename sensors in the Waterlock app
• Log in

Voice Control with Waterlock 2

• Where can I find the Alexa Waterlock skill?
• How to use the geo Waterlock skill?

User Manual & Guides 2

• Waterlock installation guide
• Waterlock quick start guide

Videos 8

• Introduction to the Waterlock App
• Pre-purchase information for the Waterlock system
• Unboxing the Waterlock system
• How to pair and rename Sensors in the geo Waterlock App
• How do you fit the rescue kit to the geo Waterlock system?

See all 8 articles

Waterlock FAQ's 10

• Will Waterlock still work if my home internet is not working?
• Can I arrange for my plumber to install the Waterlock product in my property?
• I am not sure if my property is suitable for the Waterlock product can you help?
• Do you have more information about how Waterlock works?
• What is the function of the Waterlock sensors?

See all 10 articles

FAQ's 1

• AIHD Battery Isolation Tab Issue

Getting to know your device 1

• Touchscreen overview

Navigating your device 3

• Homescreen overview
• What is the electricity speedometer showing me?
• Now screen

General 3

• Powering your Trio Display
• What is a kWh?
• Prepayment screen

FAQ's 12

• What type of batteries does the display use? How long will the batteries last?
• Why is my monitor not showing any readings?
• Why has my monitor's screen turned off / gone blank?
• Why is the display making a noise?
• What is the power consumption of the Trio II and how much does it cost to run?

See all 12 articles

User Manuals & Guides 3

• Touchscreen Quick Start Guide
• Trio Touchscreen User Manual
• Trio II P1 - Dutch Quick Start Guide

Trio II P1 6

• Touchscreen (1st generation) QSG - discontinued
• Quick Start Guide - English
• Quick Start Guide - Dutch
• Completing the settings Wizard
• Trio II P1 FAQ's

See all 6 articles

Getting to know your device 2

• Accessible Display overview
• How does the speech function work?

Navigating your device 4

• Home screen overview
• What is the electricity speedometer showing me?
• Now screen
• Today screen

General 5

• Powering your Accessible Display
• What is a kWh?
• Prepayment screen
• Electricity usage history
• How to reset your Trio Accessible display

User Manuals & Guides 2

• Trio Accessible Quick Start Guide
• Trio Accessible User Manual

Getting to know your device 1

• Touchbutton overview

Navigating your device 3

• Homescreen overview
• What is the electricity speedometer showing me?
• Now screen

Videos 6

• Trio Touchbutton - All videos
• Trio Touchbutton - Overview
• Trio Touchbutton - Setting a budget
• Trio Touchbutton - Setting up WiFi
• Trio Touchbutton - Usage Levels

See all 6 articles

General 3

• Powering your Trio Display
• What is a kWh?
• Prepayment screen

FAQ's 13

• What type of batteries does the display use? How long will the batteries last?
• Why is my monitor not showing any readings?
• Why has my monitor's screen turned off / gone blank?
• Why is the display making a noise?
• Can I view my meter readings on my In-home display?

See all 13 articles

User Manuals & Guides 3

• Trio Touchbutton Quick Start Guide
• Trio Touchbutton User Manual
• Trio WiFi Module QSG

Tempo App 0

WiFi Module 4

• What is the WiFi Module?
• WiFi Module QSG
• Where can I buy a WiFi Module?
• How to connect to WiFi with your WiFi Module

Geo Home App Support 12

• Creating your account
• Logging in
• Linking the geo home app to your Trio
• Forgotten password
• Change password

See all 12 articles

Energy Usage Breakdown 3

• What categories of household appliances are included in the usage breakdown section?
• What is "always on" consumption and how is this calculated?
• How is the consumption dis-aggregated?

Product Overview and Description 2

• Product Overview
• Product Description

Installing and setting up the system 5

• 1. Hub + LED system overview
• 2. Hub setup
• 3. Transmitter setup
• 4. Download the geo home app
• 5. Setting up the geo home app

Using the app 4

• Downloading the app
• Setting tariff information
• Setting a budget
• Setting up the app

FAQ's 10

• How to pair the LED transmitter to the Hub
• Will the LED transmitter and LED sensor work with my electricity meter?
• How do I reset the hub?
• How much data will my Hub use?
• How long is the LED transmitter battery life?

See all 10 articles

FAQ 9

• What type of batteries does the display use? How long will the batteries last?
• Why is my monitor not showing any readings?
• Why has my monitor's screen turned off / gone blank?
• Why is the display making a noise?
• What is the power consumption of the Trio II and how much does it cost to run?

See all 9 articles

User Guides 4

• Trio II (Touch Screen) Quick Start Guide
• Trio II (Touch Screen) User Guide
• Trio II (Touch Button) Quick Start Guide
• Trio II (Touch Button) User Guide