About Cosy 11

• Installer Datasheet [PDF]
• Introducing Cosy
• Overall Compatibility
• Comparison with Other Systems
• Where do I get Cosy

See all 11 articles

Troubleshooting 5

• Resetting account password
• Location of Hub MAC address
• What to do if your account has been locked
• How to add a new display
• Resetting the Hub

Installation 9

• Installation included within purchase - Installer Guide [PDF]
• Self Installation - Cosy Set Up Guide [PDF]
• Self Installation - Heating Switch Installation Guide [PDF]
• Self Installation - Hot Water Switch Installation Guide [PDF]
• Installing Smart Plugs & Welcome Home

See all 9 articles

Using Cosy 21

• Display Quick Start Guide [PDF]
• Switch Quick Start Guide [PDF]
• Hub Quick Start Guide [PDF]
• App Quick Start Guide [PDF]
• Temporarily Disabling Cosy

See all 21 articles

Cosy Skill for Amazon's Alexa 5

• How do I get the Cosy Skill for Alexa?
• Are there any prerequisites that I need before Cosy will work with Alexa?
• How do I link the Skill to my Cosy system?
• Whats commands can I use with Alexa to control Cosy?
• Can I disable the Cosy Skill?

Apps 3

• Cosy Web app
• iOS app
• Android app

Moving Home 2

• Moving Home
• Moving into home with a Cosy installed.

General 2

• Why is the Battery symbol flashing?
• The screen display turns off, what can I do to stop this?

Installation 1

• The Communications icon is on but the display is still not receiving information.

Pairing 1

• Why won’t my display and transmitter communicate?

Website / SD card 1

• My Solo is not writing to the SD card

Solo PV - User Manual and Guide 2

• Solo PV User Manual
• Solo PV Installation Guide

Energynote / Web Pack 5

• The cloud icon is not showing on my display
• How do I import the Solo II data into Excel?
• What are the new features on energynote 14.3?
• How do i pair my display to Bridge?
• Assigning Internet Bridge to energynote - Bridge update

General (Solo II) 11

• How do I re-pair my transmitter to my Solo II display?
• Why is my display is not showing any readings?
• I have a 3-phase system, where can I acquire additional CT clips?
• How do I reset my display?
• Why is my display/energynote showing incorrect reading?

See all 11 articles

Solo II (CT) - User Guides 2

• Solo II CT Quick Start Guide
• Solo II CT User Manual

Solo ll PV (LED) - User Guides 3

• Solo II PV Quick Start Guide
• Solo II PV User Manual
• Solo II PV Data Sheet

Quick Reference Guides 3

• [PDF] Meter Quick Reference Guide
• [PDF] Hub Quick Reference Guide
• [PDF] Energynote Quick Reference Guide

General 15

• Why is no data being shown on the Solo III display?
• Can I extend the range on my HUB?
• During the HUB upgrade what do the LED's indicate?
• How do I reset the hub?
• How do I reset the Solo III?

See all 15 articles

Solo lll PV + GSM User Guides 2

• Solo lll PV + GSM Installer Guide
• Solo lll PV + GSM Quick Reference Guide

Solo lll PV - User Guides and Data Sheet 3

• Solo III PV User Manual
• Solo III PV Installer Guide
• Solo III PV Data Sheet

Compatibility 1

• Meter Compatibility

General 4

• There are no readings on my Chorus display
• My Chorus display keeps turning off
• How do I clear all the data on the display?
• My Usage seems too high or does not match up

Energynote 3

• I do not have any data showing online.
• How do I import the Chorus PV data into Excel?
• I cannot generate a secure code

User Manual, Guide and Data Sheet 3

• Chorus PV User Manual
• Chorus PV Quick Start Guide
• Chorus PV Data Sheet

General 17

• How to re-pair the transmitter to the display
• I have a 3-phase system, where can I acquire additional CT clips?
• When I first turn on my display, there is no temperature reported. Why?
• How do I reset all the monitor data back to the original default settings?
• Fine-Tuning your electricity monitor (CT sensor only)

See all 17 articles

User Manuals and Data Sheet 4

• User Manual (LED)
• User Manual (CT)
• Data Sheet
• EnergySmart from British Gas User Manual

General 11

• What target consumption should I set?
• Where do I find my tariff information?
• Why does the Display show a different reading to my electricity bill?
• How much electricity does the Ensemble Display use?
• How do I reset the Display (clear the data and start again)?

See all 11 articles

User Manual and Guide 2

• Ensemble (mono) Quick Start Guide
• Ensemble (mono) User Manual

General 13

• What target consumption should I set?
• Where do I find my tariff information?
• Why does the Display show a different reading to my electricity bill?
• How much electricity does the Ensemble Display use?
• How do I reset the Display (clear the data and start again)?

See all 13 articles

User Manual and Guides 3

• Ensemble (colour) User Manual
• Ensemble (colour) Quick Start Guide
• Ensemble (colour) Reference Guide

FAQ 7

• What type of batteries does the display use? How long will the batteries last?
• Why is my monitor not showing any readings?
• Why has my monitor's screen turned off / gone blank?
• Why is the display making a noise?
• What is the power consumption of the Trio II and how much does it cost to run?

See all 7 articles

User Guides 4

• Trio II (Touch Screen) Quick Start Guide
• Trio II (Touch Screen) User Guide
• Trio II (Touch Button) Quick Start Guide
• Trio II (Touch Button) User Guide

Smart Plug 3

• What are the smart plug devices rated at?
• How do I pair a smart plug to my Cosy system?
• How do I pair a smart plug to my Solo II?

Web Pack 3

• How do i pair my display to Bridge?
• The cloud icon is not showing on my display
• Assigning Internet Bridge to energynote - Bridge update

Temperature Sensor 3

• How do I add a temperature sensor to my Display?
• How do I un-pair or remove a temperature sensor?
• What type of battery does the temperature sensor use?

FAQs 2

• My display is not showing any readings
• Why has my display turned off?

User Manual and Data Sheet 2

• Duet II User Manual
• Duet II Data Sheet

FAQ's 6

• Why is my display not showing any data?
• Why has my display turned itself off?
• How can I see the signal strength for my sensors and the Hub?
• How do I reset my display?
• Can I export the data from my Solo II P1 into Excel?

See all 6 articles

User Manual and Data Sheet 2

• Solo II P1 User Manual
• Solo II P1 Data Sheet

General FAQ's 4

• How can I use my smart energy monitor to help me manage my energy and save money?
• Where is the best place to put my smart energy monitor?
• How much electricity does the smart energy monitor use?
• If I unplug my smart energy monitor will the information be lost?

Processes 1

• RMA Service Request Form

Sitel Notifications 1

• CP1 - CP2 Final Migration Troubleshooting

Key Contacts / Roles [GEO] 1

• Key Contacts / Roles [GEO]

On Boarding 1

• EDA On Boarding Actions Tracker

General 6

• Create an account
• Linking
• Log in
• Pairing
• Password reset

See all 6 articles

User Manual & Guides 2

• Waterlock installation guide
• Waterlock quick start guide

Valve Operation 2

• Valve operation
• Valve Operation WITHOUT the Waterlock System