1. The display is out of range of the transmitter. Either move them closer together or move the display to somewhere with better signal strength. 2. If ...

You have sleep mode enabled.You can change this under configurations [ADVANCED]

The signal strength can be viewed on the pairing screen. Press - and + buttons at the same time for a few seconds to enter pairing mode: the display will sh...

Turn off your display by disconnecting the power supply and taking out the cable. Hold down all three buttons on the front and re-insert the power supply. Th...

Yes. First, upload your data from your display onto energynote. You can then export it as a .csv file into Excel. From your energynote homepage, go to Devic...

The icon lights up when the display has detected a rise in your baseload of more than 30W and it’s lasted more than an hour. This can happen when you leave a...