There can be two causes for this. Either your bridge is not connected to the internet or it is not paired to the display. To see the status of the bridge select:

» Installation » Status and scroll down to the bridge icon  A green light shows that the Chorus paired to the bridge and connected to the internet.

An amber light shows that the bridge is not connected to the internet. Make sure you have an internet connection (e.g. check your laptop can find web pages). If your other devices appear to be working correctly try connecting the bridge to another port on the back of your router (most routers have four or more ports).

A red light shows that the bridge is not paired, or is paired but not communicating with your Chorus. Tap the icon for a detailed explanation of the current status.