General

Create an account
Creating your geo account Once you have downloaded and installed the Waterlock App, you will need to create your geo account. This can be done by tappin...
Linking
Linking Linking enables you to associate your Waterlock system to your user account. Before starting the linking process, please ensure your Hub is ...
Log in
Log into the Waterlock App To log into the Waterlock App, tap on the App icon on your mobile device and enter your email address and password. Ensure yo...
Pairing
Pairing Once you have Linked your Hub to your App, the app will show the devices that are connected to your Waterlock system. At this point you can eith...
Password reset
Password reset If you have forgotten your password, don't worry, it happens to us all. From the log in screen you can simply tap on the [ Forgot yo...
Changing batteries in your Waterlock system
The Waterlock system comprises a number of battery powered devices.  The Valve Controller and Sensors are powered by AA size batteries which are fitted a...