When the Hub is reset or updating the firmware
During the Hub reset or updating the firmware, the LEDs will behave as shown in the table below.
| LED Behaviour | Meaning |
| Both LEDs alternate red flashing | The Hub has been reset. |
| Both LEDs alternate green flashing | Hub firmware is being updated, please wait. |
Normal operation
During normal operation the LEDs will behave as shown in the tables below.
| LED | LED Behaviour | Meaning |
 | Off | Check the power supply to the Hub. |
| Red | No device/s paired to the Hub. | |
| Red (flashing) | Pairing failed, please try again. | |
| Amber | Device paired, but out of range, or batteries need replacing. | |
| Amber (flashing) | The Hub is in pairing mode and waiting to pair with a device. | |
| Green | Normal state: The Hub is connected to a device/s. | |
| Green (flashing) | The Hub successfully paired device/s. | |
 | Off | The Hub is unable to connect to the broadband router, check the Ethernet cable or network access. |
| Red | Connected to the broadband network, but unable to get an IP address. Please check your router. | |
| Amber | The Hub is unable to communicate with the online cloud service. Check your network connection or contact your service provider. | |
| Green (flashing) | The Hub is ready to connect to the app. | |
| Green | Normal state: Connected to the online cloud service. |