When the Hub is reset or updating the firmware
During the Hub reset or updating the firmware, the LEDs will behave as shown in the table below.
| LED Behaviour | Meaning |
|
Both LEDs alternate red flashing |
The Hub has been reset. |
|
Both LEDs alternate green flashing |
Hub firmware is being updated, please wait. |
Normal operation
During normal operation the LEDs will behave as shown in the tables below.
| LED | LED Behaviour | Meaning |
|
Off |
Check the power supply to the Hub. |
|
|
Red |
No device/s paired to the Hub. |
|
|
Red (flashing) |
Pairing failed, please try again. |
|
|
Amber |
Device paired, but out of range, or batteries need replacing. |
|
|
Amber (flashing) |
The Hub is in pairing mode and waiting to pair with a device. |
|
|
Green |
Normal state: The Hub is connected to a device/s. |
|
|
Green (flashing) |
The Hub successfully paired device/s. |
|
|
Off |
The Hub is unable to connect to the broadband router, check the Ethernet cable or network access. |
|
|
Red |
Connected to the broadband network, but unable to get an IP address. Please check your router. |
|
|
Amber |
The Hub is unable to communicate with the online cloud service. Check your network connection or contact your service provider. |
|
|
Green (flashing) |
The Hub is ready to connect to the app. |
|
|
Green |
Normal state: Connected to the online cloud service. |