The Cosy Hub can be reset as an attempt to resolve certain issues. A paper-clip or thin screwdriver can be used to press down the reset button, which is located on the underside of the Hub.

There are two types of reset:

  • 'Soft' Reset - Press the reset button once
  • 'Full Reset' - Press and hold the reset button for ~3 seconds, until the Hub lights begin to flash red alternately. Release the reset button as soon as the flashing red lights appear

A Soft reset will power cycle the Hub, keeping all connected devices paired.
A Full reset will power cycle the Hub, but will un-pair all connected devices.