You can reset your Cosy account password by tapping on the "Forgot password?" link in the login screen of your app, or by visiting this page.

  1. Visit 
  2. Type in the email address you used to signup to Cosy and click "Get New Password". You'll receive an email with a link to click to reset your email.
  3. Click the link within the email and enter your new password in the page that appears.

Your new password will need to meet the requirements for a valid password, it must:

  • Be at least 8 characters in length
  • Contain at least all of the following:
    • 1 uppercase letter
    • 1 number
    • 1 special character (e.g. full stop, exclamation mark)